Bemi Support

Practical help for alarms, missions, accounts, and subscriptions.

Alarm did not ring

Open Bemi and confirm the alarm is enabled and marked “System alarm ready.” Check Alarm permission, device power, and the configured days and time.

Mission permission

Camera and Movement missions request access only when needed. Change access from iPhone Settings → Privacy & Security.

Restore Bemi Pro

Use Restore Purchases on the paywall or in Account settings while signed into the Apple ID used for purchase.

Manage or cancel

Open Bemi Account settings and choose Manage Subscription, or use iPhone Settings → Apple Account → Subscriptions.

Delete your account

Open Account settings in Bemi and choose Delete Account. This removes the Bemi account and synchronized alarm data but does not cancel an Apple subscription.

Contact us

Email support@widechain.com with your iOS version and a short description. Never send passwords or payment details.